SHIPPING INFORMATION:

All orders are shipped with UPS or DHL for fast and safe delivery. Orders within the European Union are shipped with UPS "Standard" or DHL Ground Shipping and orders outside the European Union are shipped with "UPS Expedited" or DHL Express Airplaine. Shipping time usually ranges between 2 and 5 days depending on the destination but we do not guarantee this can happen in all cases. Most of our products will be shipped FOR FREE into Uk and European Communion. You will see your shipping rates, if present, after filling the order form in the website. We have the lowest shipping rates available. Your order will be shipped only after your credit card payment is approved or for wire transfer payment after money are actually available at our account.

Fraud Warning : We take fraudulent transactions very seriously and acquire the services of various credit reporting agencies as well as local law enforcement agencies in the event a fraudulent transaction occurs.

We will do our best to make sure you receive your order in time.To ensure that your order is shipped promptly, please make sure to specify the correct billing address for your credit card and include a valid e-mail address and daytime telephone contact number when placing your order.

Please respond immediately to messages from our office concerning your order to make sure any problems are promptly resolved so your order can be shipped on schedule.

“All the goods purchased by our customers are scrupulously packed again by our store keepers with special reinforced packages”.

ItalianKitchenAids see to the forwarding of the goods in many ways, especially for packing. Packing is an important element for the international shipments, all the goods purchased by our customers are scrupulously packed again by our store keepers with special reinforced packages. Then inside every package they place polystyrene in order to prevent not only the good but also the original package to give warranty to our customers to receive at their own home the good in a perfect condition. All the procedures of packaging are accurately handmade by our store keepers and they also check the original packing that we receive from the factories that we represent.